ErgoSuite’s Management Tools – Safety Compliance and Notification System
- Your ErgoSuite is a highly cost-effective technology platform which
seamlessly integrates critical-path web-based and computer-based tools
designed to extend the capability and return of employers’ existing and
new Office Ergonomics Programs.
Safety Compliance and Notification System – SCANS
You already know how ErgoSuite effectively helps employees learn to make good ergonomics behaviors automatic in addition to its unique and expansive EH&S Reporting, Analysis & Management side.
Now, with ErgoSuite’s new SCANS toolset, ErgoSuite further protects your employees and your organization through enabling Maximum Risk Exposure Guidelines (“MREGs“) to be effectively socialized and surgically enforced wherever needed.
How Does SCANS Work?
One of the significant MREGs facing computer users, for example, might be “keying more than 20,000 keystrokes in a single work day”. This MREG involves well-known office ergonomics risk factors including repetition, duration and recovery time.
SCANS provides the employee with several useful empowerment notifications while approaching the safety threshold so that the employee can manage their daily workflow safely. Empowerment is always ErgoSuite’s preferred tool before enforcement.
Here we see several escalating SCANS notifications over time for an employee of a fictitious employer named AdventureWorks:
Eventually, if the MREG threshold is reached, SCANS can assist by blocking the employee from unsafely using their computer for the remainder of the work session or in the least to notify the employee (and appropriate EH&S/Risk Professionals) about the unsafe behavior as it occurs.
Some employers do actually require that upon reaching an MREG it’s important for the employee to stop performing that task of keying for the remainder of the work session. If an employee was blocked from unsafely using their computer for the remainder of their work session, they could override this through entering a Release Code issued by any of the employer’s authorized management.
Over the years, we’ve learned to understand how our most successful clients typically classify three conceptual classes of hazard exposures for their computer users:
- Unmanaged Time – This class represents employees working on computers without practicing generally accepted posture and pacing behavioral standards used to mitigate hazards and manage risks. With or without training, assessment and periodic workstation adjustment “before or outside of actual work time”, employees in this class are earnestly “set up” so that they will hopefully behave in low-risk ways during work time.
- Actively-Managed Time – This class considers “real-time protected” employees such as those who are actively learning or already using automatic good posture and pacing behavioral practices (to mitigate hazards and reduce risk) so that the employee can sustainably work for an extended time most comfortably, in the lowest risk and be the most productive.
Elements of risk are present, however the body (1) accumulates these elements less quickly due to better posture behaviors and (2) is afforded critical recovery time during work through good pacing behaviors in order to rebound nearly back to a healthy stasis. Biological Recovery Time is as well-understood and as natural a process as cell mitosis, however it requires time to occur in micro-levels afforded by micro-breaks.
- Maximum Threshold – In any computer-using scenario, beyond Actively-Managed TIme there clearly exists some larger maximum threshold of human-computer activity per day considered to be excessive and higher risk. Therefore, a natural extension of managing these major risk factors beyond Actively-Managed TIme relates to the establishment of maximum daily exposure guideline limits.
An important point to make is that a “guideline limit” is not meant to be a precise delineation between safety and hazard. Guideline limits are typically set as an important safety measure for the general population and cannot directly address the requirements of a minority of potentially more sensitive employees.
We face hazards of many types sometimes quite visible and obvious (such as fire and smoke) and other times not so visible such as microtrauma, noxious gasses or even radiation (simply referenced as an analog).
What you can’t see can hurt you and your bottom line.
Unlike the obvious hazards of working for example with a high-speed band saw, cumulative trauma disorders fall into this less visible category where invisible microtrauma are building up over time (cumulative) which eventually produces quite visible repercussions if left unabated such as the inability to work.
As you would expect, it’s been shown in many studies over the last 15 years how employees working in Actively-Managed Time will outperform employees working in Unmanaged Time and do so in a lower risk profile enjoying higher comfort while working.
Again, even with working in Actively-Managed Time, there are still MREG limitations present which delineate the beginning of that deleterious place where rapidly diminishing safety and rapidly diminishing productivity rule.
A Further Visual Tour
Multilingual-ready SCANS delivers a feature-rich toolset which includes many facets all easily managed under client control from their Administration Console.
SCANS Events Page – Here’s a simple page to review SCANS Events for any groups or individuals:
SCANS Events Section on User Information Page – Another view when reviewing all information for any employee:
SCANS Policies – For System, Departments, Locations, Individuals, User Groups:
SCANS Base Reports – For quick easy reporting of SCANS Events:
SCANS Metrics for Data Mining Analysis, Graphical Analysis and Key Performance Indicators – For free-flow reporting and sophisticated analysis:
SCANS Notifications for EH&S/Risk Professionals – Personal notification of SCANS Events delivered to appropriate EH&S/Risk Professionals’ phones and/or email.
In summary, with ErgoSuite’s new SCANS toolset, ErgoSuite further protects your employees and your organization through enabling Maximum Risk Exposure Guidelines (“MREGs”) to be effectively socialized and surgically enforced wherever needed.
An important fundamental underlying principal of ErgoSuite is to simply add your business and safety logic and enjoy a largely automated system which reflects your needs and requirements, notifies you when something you wanted to know occurs and reports on organizational progress.
SCANS fits perfectly into this model offering yet another level of safety, further buttressing your inevitable results.
Case Study Mitigation Results
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