Service & Support


  • SmartErgo provides unlimited support and training programs for clients. Designed around client convenience, training typically involves online teleconferences for any
    number of attendees with screen-sharing. Optional on-site training is available for any location around the world.
Service You Can Rely On

  • We believe that clients and their needs are the reason we’re in business. We invest the time needed to get to know you and understand your needs. Our success begins with your success.

From extensively working with clients over the years, we have developed solid expertise available for organizations serious about enterprising an ergonomic solution in their organization.

A number of our clients have won awards in recognition of their achievements utilizing our ergonomic solution tools (see Innovation). In addition, our clients have bestowed a variety of awards on SmartErgo employees for excellence in service, for how we run our business and how we work with them as partners in general.


Award to SmartErgo employees
from one of our Fortune 100 clients for:
“Small Business of the Year”
* 10+ year client, 150,000+ active users.

Award to SmartErgo employees
from one of our Fortune 100 clients for:
“Outstanding Vendor Support”
* 10+ year client, 150,000+ active users.
Implementation


  • It’s quite straightforward and easy. Over more than 20 years, we have developed a wealth of experience with clients and we’re dedicated to helping you through the seven simple steps involved in “Enterprising an Office Ergonomics Management Software Solution”.

We have the resources, along with your partnership, to accomplish these steps in as little as a day, or on whatever timeline works best for your schedule, plan and organization.

Within SmartErgo, we have developed client sector groupings to best organize our own teams due to the common factors among clients in each group such as requirements, objectives, constraints and discount programs For a list of sectors where we have deep experience to share in working with you, please see
“Who We Serve”. You’ll have someone assisting who understands and is dedicated to your success.

Your ErgoSuite: Corporate-Grade Next Generation Office Ergonomics Software

  • eLearning Ergonomics Training
  • Real-time Behavioral Training
  • Microbreak & Postural Coaching
  • Workstation Assessment
  • Postural Assessment
  • Discomfort Assessment
  • Reporting and Analysis
  • Predictive Modeling
  • Risk Modeling, Trend Analysis
  • Risk Prioritization
  • Ergonomics Case Management
  • Business & Safety Logic Engines
  • Regulatory Compliance
  • Centralized Management
  • Nearly 400 Risk Metrics
  • 100% Customizable
  • Unlimited Scalability
  • Simple Implementation