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Background

With the proliferation of personal computer usage throughout every aspect of knowledge-worker enterprises, employers are experiencing increased healthcare costs due to computer injuries. Repetitive Stress Injuries (RSI) affect people in all knowledge-worker environments, including administrators, engineers, call center personnel, data entry staff, developers, executives and more.

The well-documented cost to employers (and individuals) is staggering and there is worldwide attention on finding ways of promoting smart computing habits and reducing RSI related costs.

For 40 years, Human Factors experts studied computer related injuries and knowledge-worker productivity. The two major risk areas have been identified – pacing and posture. Eventually, U.S. states, countries and the EU have published regulations and guidelines on computer pacing and posture.

Today, the informed focus is on engineering (workstation) and administrative (behavioral) controls. Is it enough to tell people in a video to "sit correctly and take breaks"? Our clients tell us that even the finest training falls victim to “out of sight out of mind” unless real-time reinforced.

SmartErgo's unique ergonomic software is an essential tool in computer injury risk management as well as increasing the comfort and productivity of computer users:

            Decrease Computer-related Injury Rates & Costs 

            Decrease Healthcare Utilization & Costs

            Reduce Fatigue, Increase Comfort & Productivity

            Automatically Quantify & Measure Computer Utilization

            Automatically Optimize Computer Usage


Read:  Applied Behavioral Analysis - The Office Ergonomics Firewall

ErgoSuite Enterprise brings two vital proven components to your table:

- First, empower your most valuable asset, your employees, with gentle effective tools they can use to mitigate inflammation, fatigue and injury risk. To truly implement a behavior enhancement best practice, you must reinforce it in real time.

- Next, harness the power of enterprise management to increase visibility and understanding of computer usage in 'your' organization. To truly manage anything, you must measure it.

In a very short while, with the platform in place, you’ll confidently move ErgoSuite Enterprise to the back of your mind and go about your other business.  You’ll receive regular and triggered update reports/graphs/analyses in your email so you will always know the State of the Enterprise and each group's individual status.

If desired, you can easily establish key performance indicators for the enterprise and by groups so you can measure and report monthly and real-time metrics on your success.  Through role-based administration designed for effective delegation of accountability, you'll easily be able to assign group leaders with accountability for their domains but, most importantly, provide them with simple powerful tools to automatically identify and address any granular issues within their groups before they impact their metrics. 

For smaller organizations, it’s quite common for new clients to deploy ErgoSuite’s user tools and come back to system administration at some later date if they're pressed with time and need a solution now.  That happens more often than you would think.

This is data-driven office ergonomics. This is an automated action-based platform which implements 'your' business rules and best practices and keeps you informed about all of the things important to you.

Frequently Asked Questions

Value Proposition

SmartErgo's unique time-tested solutions have repeatedly proven to produce significant value to clients, year after year. These measurable returns are of great significance to employees, as well as employers who care about the health of their employees, measure their bottom line and are active in cost containment measures.

You're probably well aware that taking well-timed brief breaks while using the computer is vital to managing repetition patterns which are so deleterious to comfort, fatigue and productivity and precede increased healthcare utilization and injury.

Productivity Enhancement

Sustainable accuracy improvements have been measured at about 60% for computer user groups at clients. This results in a measurable full return on investment of the ergonomic tools of about one month.  It's quite simple.  When an employee fatigues at a slower rate, they produce more output at a higher quality.  Rather than guess at this, you'll objectively measure it.

Computer-related Injury Reduction

Substantial reductions in computer-related injuries have been achieved along with equally dramatic reductions of injury costs. Clients benefit from sustainable dramatic reductions in computer-related OSHA reported injury rates in the U.S..

Increase Organizational e-Tools Utilization

Many organizations have already built or purchased training tools and an internal website (let's call these e-Tools) where employees can go to find EH&S information and solutions for their needs. Our clients tell us that they've inevitably learned afterwards that the missing element in every e-Tools equation is that employees "have to remember" to use the training and tools. Significant sustainable e-Tool utilization improvements have been measured at our clients after deploying our solutions. Employees, gently aware of our ErgoMeter™, utilize it as a desktop portal to all of your in-house and web-based e-Tools.

Cost Savings on Workers' Compensation Insurance

Reducing injuries directly results in reducing workers compensation insurance programs for employers as well as savings on the healthcare and benefits side where many injuries are treated in lieu of the workers' compensation system.

Compliance with Regulatory Agencies

In the U.S., ErgoSuite Enterprise helps employers be in compliance with California State Ergonomic Regulations. In Europe and South America, helps employers be in compliance with a number of governmental and regional regulations and directives.

Background

Our Commitment to Service

SmartErgo, the first mover and global leader in it's industry, has accumulated a wealth of experience over the past decade working in partnership with clients who have successfully implemented our solutions for reducing knowledge worker injuries and increasing productivity. There's a reason; The SmartErgo Difference: Experience, References, Success!